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February 2005

Delivering Information Across the Organization


The core strategy of Information calls on Catholic Health Initiatives and its market-based organizations to be the trusted health information partner in the communities we serve. That means delivering the right information to the right people — employees, physicians, consumers and those in the community who care for our patients — to support their initiatives and decision-making.

Since 2002, Catholic Health Initiatives’ strategic plan rested on four sturdy pillars: Quality, People, Growth and Performance. But as the Strategic Planning Steering Committee began to update the plan in early 2004, a fifth core strategy emerged: Information. “The board members, market-based chief executive officers and national leaders on the Strategic Planning Steering Committee all felt strongly that information should be a new core strategy for Catholic Health Initiatives,” said Christopher Macmanus, senior vice president of information technology and chief information officer for Catholic Health Initiatives. “In their experience, information is important to clinical quality, patient safety, mission and operational performance. They recognized the need to raise information to the same level of visibility and importance as the other four core strategies.” Dave Vellinga, president and chief executive officer of Mercy Medical Center in Des Moines, Iowa, was one of the market-based chief executive officers who championed information as a fifth core strategy. “We would do ourselves a disservice if we didn’t make information a core strategy of the Catholic Health Initiatives system,” he said. “Overall, health care has underinvested in information technology. That’s a mistake, because information technology is incredibly important to our ability to serve our communities, now and in the future.” Specifically, the core strategy of Information calls on Catholic Health Initiatives and its market-based organizations to be the trusted health information partner in the communities we serve. “That goes well beyond having the right computers networked together,” said Deborah Lee-Eddie, senior vice president of operations for Catholic Health Initiatives. “It means delivering the right information to the right people — employees, physicians, consumers and those in the community who care for our patients — to support their initiatives and decision-making.” Accordingly, Catholic Health Initiatives formed an Information Management Plan Work Group to develop an Information Management Plan for the organization. The plan will identify the work, resources and dependencies required to:
  • Deliver appropriate information, across all settings, to support Catholic Health Initiatives’ health management and quality initiatives.
  • Build knowledge management capabilities to support innovation and the transfer and effective use of knowledge across the organization.
  • Create effective alignment with physicians and preferred relationships with consumers and other partners in the communities served by Catholic Health Initiatives.
  • Provide information and support that empowers consumers to make informed health decisions.
  • Support implementation and ongoing measurement of Catholic Health Initiatives’ core strategies of People, Quality, Performance and Growth.
The plan will define how Catholic Health Initiatives will focus its information management investments during the next five years. “These investments will create an information technology infrastructure that will support all of the core strategies and drive key investments that are unique to information management,” said Macmanus. As the planning process continues, Catholic Health Initiatives will schedule opportunities for market-based and national leaders to review the draft plan and provide input and comments. For more information, contact a member of the Information Management Plan Work Group.

02-05_computertablet.jpg

Janette Pennington, RN, (left) demonstrated a tablet computer in a patient room at St. Joseph Medical Center in Tacoma, Wash. Tablet computers and other hand-held devices will serve as tools for bedside patient documentation in the Advanced Clinical Information System (ACIS), Catholic Health Initiatives’ project for computerized patient records, electronic medication administration, computer-based physician order entry and clinical tools that aid in decision-making. St. Joseph is part of Franciscan Health System, one of Catholic Health Initiatives’ pilot sites for ACIS. Franciscan Health System expects to introduce this beside patient documentation portion of ACIS in its three hospitals later this year.

Information Management Plan Work Group Members

The Information Management Plan Work Group includes national and market-based leaders; physicians; nurses; and managers of quality, strategy, finance and information technology.

Rahul Agarwal, Clinical and Strategic Analyst
Mercy Medical Center, Roseburg, Ore.

David Anderson, JD, Associate Counsel
Catholic Health Initiatives, Denver, Colo.

John Anderson, MD, Chief Medical Officer
Catholic Health Initiatives, Denver, Colo.

Tommye Billing, Chief Information Officer and Vice President of Information Services
St. Vincent Health System, Little Rock, Ark.

Ruth Brinkley, President and Chief Executive Officer
Memorial Health Care System, Chattanooga, Tenn.

Robert Brock, Chief Financial Officer
Marymount Medical Center, London, Ky.

Bob Cook, Vice President of Strategic Planning
Catholic Health Initiatives, Denver, Colo.

Gary Ermers, Vice President of Finance and Chief Financial Officer
Saint Joseph HealthCare, Lexington, Ky.

Dave Goode, Senior Vice President of Operations
Catholic Health Initiatives, Denver, Colo.

Dan Hardesty, MD, Vice President of Clinical Affairs
St. Joseph Medical Center, Towson, Md.

Debbi Honey, RN, Vice President of Clinical Operations
Catholic Health Initiatives, Denver, Colo.

Charles Ivy, Executive Director
St. Joseph Community Health Services, Albuquerque, N.M.

Charlene L’Heureux, Manager of Quality Management
Saint Francis Medical Center, Grand Island, Neb.

Bev Livezey, Chief Nursing Officer
St. Joseph Medical Center, Reading, Pa.

Christopher Macmanus, Chief Information Officer
Catholic Health Initiatives, Denver, Colo.

Mike McIntosh, Director of Benchmarking and Standards
Catholic Health Initiatives, Denver, Colo.

Joe Messmer, President and Chief Executive Officer
Mercy Medical Center, Nampa, Idaho

Patti Norcross, Executive Nursing Director
Memorial Hospital, Chattanooga, Tenn.

Peg O’Keefe, Director, Communication Services
Catholic Health Initiatives, Denver, Colo.

Cliff Robertson, MD, Chief Medical Officer
Franciscan Health System, Tacoma, Wash.

Michael Rowan, Chief Operating Officer
Catholic Health Initiatives, Denver, Colo.

Gary Rowe, President and Chief Executive Officer
St. John’s Regional Medical Center, Joplin, Mo.

David Stilley, MD, Medical Director, Emergency
Mercy Medical Center, Des Moines, Iowa

Neil Stock, Director of Management Information Systems/Biomed
Mercy Medical Center, Durango, Colo.

Sherry Tichenor, Vice President of Performance Management/Medical Staff Services
Saint Joseph HealthCare, Lexington, Ky.

Billy Turner, Vice President of Patient Care
Our Lady of the Way Hospital, Martin, Ky.

Doug Wickerham, Vice President of Financial Services
Catholic Health Initiatives, Denver, Colo.

Jeanette Wojtalewicz, Chief Financial Officer
Saint Elizabeth Health Systems, Lincoln, Neb.

Colleen Elliott, Director of Knowledge Management
Catholic Health Initiatives, Denver, Colo.

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